Orbit Energy & Power is committed to protecting the privacy and accuracy of confidential information to the extent possible, subject to provisions of state and federal law. Orbit Energy & Power may collect your information in order to better understand our customers and to provide information regarding our company and current promotions. This information may also be used in order to analyze and improve our website and your experience with it. We respect your right to privacy. By interacting with this website and filling out forms on it, you are doing so voluntarily and are agreeing with the Terms and Conditions of our site.Orbit Energy & Power is committed to protecting the privacy and accuracy of confidential information to the extent possible, subject to provisions of state and federal law. Orbit Energy & Power may collect your information in order to better understand our customers and to provide information regarding our company and current promotions. This information may also be used in order to analyze and improve our website and your experience with it. We respect your right to privacy. By interacting with this website and filling out forms on it, you are doing so voluntarily and are agreeing with the Terms and Conditions of our site.
Information collected by Orbit Energy & Power may include, but is not limited to, your name, address, phone number, e-mail address, IP address, electric bill and relevant information, and website access information such as dates and times accessed, browser used, referring web page, and pages requested. This information is collected in order to provide you with the most relevant information possible, to better assess our website and marketing strategies, and to accurately create proposals for our customers.
Orbit Energy & Power collects information via surveys, web forms, newsletter sign-ups, registration for contests and events, order placement, appointments, cookies, and web analytics. Website analytics are not associated directly with individual user identities.
Ultimately, you are solely responsible for the protection of your personal information when using the Internet. Please be careful and stay safe whenever you are online.
1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Your Access to and Control Over Information
You may opt out of any future contacts, such as emails, from us at any time. Contact us via the email address or phone number provided on our site to do any of the following:
1. Find out what data we have about you, if we have any.
2. Change, update, or correct any data we have about you.
3. Have us delete any data we have about you.
4. Express any concerns you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. We use encryption to protect sensitive information transmitted online. Please note that at this time, we do not collect credit card information or overtly sensitive information such as social security numbers through our website. We also protect your information offline. Only employees who need the information to perform a specific job, such as billing, are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
This web site and the pages therein contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of any sites other than our own. While we do our best to only offer safe links, we encourage our users to be vigilant when following links or leaving our site and to read the privacy statements of any other site that collects information.
How Your Information Is Used
1. Information Use By or For Us
The information that we collect about site visitors may be used in the following ways:
-To respond to your inquiries or requests, and provide the services and information that have been requested;
-To analyze, improve, operate, and maintain the Site, our programs, services, website, and other systems, and to develop new products and services;
-To enhance your user experience, including as a way to recognize and welcome you to the Site, and to provide customized Site content, targeted offers, and advertising on the Site, or across other third-party websites, mobile applications, social media, or online services, or via email;
-To maintain a record of our interactions with you;
-To contact you via direct mail, email and/or telemarketing regarding offers, contests, sweepstakes, surveys, events, news, programs, and other retail opportunities from us and/or selected third parties that we believe may be of interest or benefit to you;
-To use your data in an aggregated non-specific format for analytical and demographic purposes;
-To address and solve problems with the Site or our business;
-To protect the security or integrity of the Site and our business, such as by protecting against and preventing fraud, unauthorized transactions, claims and other liabilities, and managing risk exposure, including by identifying potential hackers and other unauthorized users;
-To comply with our legal obligations; and
-As otherwise described to you at the point of data collection.
Additionally, if you use the Site to connect with third party services you authorize us to use information from and about you, on your behalf, to interact with these third-party services based on your requests.
2. Information Use for Interest-Based Advertising
We also may display interest-based ads through Facebook, Twitter, or other social media platforms or websites. This is done through the Facebook Custom Audiences, Twitter Tailor Audiences, or other similar business tools. These tools allow us to personalize our ads based on your experience with us, without having to share your personal information with these social media platforms. We do this only by sharing hashed information (which converts your email or phone number to a unique string of numbers and letters) that the social media platform then matches against its own data for the purpose of serving advertisements (either to you or to other similar ‘lookalike’ audiences). The matched and unmatched hashes are then deleted, and are not used for any other purpose.
For additional information on your choices with respect to interest-based ads, see the “Interest Based Advertising Choices” section below.
How Your Information is Shared
The information that we collect for and about you may be shared or disclosed in the following ways:
1. When You Share Information
The Internet provides many ways to find, enjoy, and share content and information. Our site is no different! Your means of interaction with our website may include filling out surveys, reviewing and/or rating products or services, requesting information about or purchasing products or services, participation in online communities, “liking” or “sharing” our content to your social media accounts or pages, requesting appointments or consultations, or otherwise connecting with the site. Any information you may disclose on our website, in blogs or posts, on message boards, in chat rooms, on related or linked social media pages, or on other public areas on the Site or other third-party websites, applications, or services that this Site may link to, becomes public information. Always be cautious when sharing personal information on any website.
2. When We Share InformationYour information may be shared or disclosed by Orbit in the following ways:
-Affiliate Companies or Subsidiaries: Your information may be shared amongst the divisions or departments of Orbit Energy & Power, LLC such as to Orbit Water Solutions. We may also share your information with any parent company or any subsidiaries, joint venture partners, or other companies that we control or are under common control with us.
-Selling or Sharing Personal Information: We are a home improvement company, offering solutions such as solar energy system installations, backup generators, water purification, HVAC services, and more. In some cases, we may sell or share personal information about our users and visitors to third parties, such as, without limitation, solar energy providers and energy efficiency consultants/auditors. When you request a solar consultation or quote, or otherwise request that clean energy service providers contact you, we may sell, disclose, or otherwise share your information to solar energy providers, clean energy service providers or other third party service providers not affiliated with us. The third parties that purchase or receive your information from us may then (i) use your personal information for their own purposes (including for commercial purposes), (ii) contact you regarding their products and services, and/or (iii) further disclose your personal information to other third parties for their own advertising or sales purposes.
-Marketing Partners and Other Third Parties: We may share your information with our marketing or advertising partners or other third parties to bring selected retail opportunities, offers, contests, programs, events or news to you via direct mail, email, social media, and/or telemarketing. You may have no relationship with these other companies. We are not responsible for the content of any third party communications sent to you. If you wish to opt out of communication that is not directly sent by Orbit, you must do so separately.
-Service Providers: Your information may be shared with our third party service providers that provide business, professional or technical support functions for us, including to the extent necessary or desirable to help run promotions, fulfill orders, complete your transaction, provide information, or provide customer service. These service providers may have access to personal information about our site visitors if it is necessary in order to perform their services. However, they are not authorized by us to use or disclose the information, except as necessary to perform services on our behalf or to comply with legal requirements.
-Aggregate or Anonymous Non-Personal Information: We may share aggregate, anonymous, or de-identified non-personal information with third parties for their marketing or analytics uses.
-Other: In other cases, the means and circumstances in which we may share your information will be described.
Surveys, Sweepstakes, & Contests
From time-to-time our site may request information via surveys, sweepstakes, or contests. Participation in these surveys or contests is completely voluntary. You may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and/or address), and demographic information (such as zip code, age group). Contact information provided will be used to notify the winners and award prizes. Please note that if no contact information is available, we must choose a different winner. Information collected via survey will be used for purposes of monitoring or improving the experience of our customers, either on this site or during business transactions and interactions. Information collected may be used for marketing purposes (such as promotional emails).
Updates, Changes, & Modifications
We share collected demographic information with our partners and among the divisions of our company as a whole. In some cases we may partner with another company in order to provide specific services or promotions. When the user voluntarily utilizes or signs up for these services or promotions, we will share names or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. Sensitive information, such as social security numbers or payment, are not shared outside of Orbit Energy & Power, LLC and are kept secure within the company. Please note your information is not sold by Orbit to other companies.
Terms & Conditions
NEVADA RESIDENTS: Your Privacy RightsPlease note that Orbit Energy & Power, LLC is not currently operating or performing any of its home improvement services in the state of Nevada. However, since our site is live on the Internet and can be accessed from anywhere, we are providing the following information for your benefit. Nevada law (SB 220) requires website operators to provide a way for Nevada consumers to opt out of the sale of certain information that the website operator may collect about them. Orbit does not sell your personal information to third parties as defined in Nevada law, and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law.